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| Hosting with a piece of my mind | ||
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Frequently Asked Questions How do I know that DeadHOST is any good? Short answer: you don't. Long answer: you don't, and we're not. Do you have a Service Level Agreement? Surprisingly, yes. Don't place too much weight on it though. What support do you provide? You can contact DeadHOST 24 hours a day, 7 days a week by email, fax, phone or via carrier pigeon. Whether our support staff will take any notice is another matter, though. How much does support cost? Email support costs nothing and is worth about as much. Support by fax and phone is also free but calls are charged by the minute - see our contact page. The use of carrier pigeons is also free, but any dry cleaning bills resulting from their use will be forwarded to you. How reliable are your servers? About as reliable as a British Army rifle. Where are your servers located? In a small, poorly-ventilated cupboard in a flat in Hull - see network information. Do your hosting plans include domain registration? Err... no. You don't seriously want to buy a domain from us, do you? Do your hosting plans include any web space? Ah, well, in theory. It sort of depends what mood Malcolm's in. He can be a bit unfriendly at times. Are there any scripting restrictions? Of course! To ensure the stability of our servers we do not allow any scripts that could harm their performance. That's pretty much everything, really. Can I pay for extra disk space? You can pay for it but you probably won't get it. What payment methods do you support? Cash in a brown envelope is preferred. How long will it take you to activate my account? You mean you want it activating? Come on, we are a budget host - you can't expect miracles. Are there any hidden catches or costs? Several, but by their very nature they are hidden, so you wouldn't expect to be told about them here, would you? Are there any file restrictions? Lots - see our terms and conditions. |
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